Quest® Recovery Manager for Exchange
Version 4.6.1
Release Notes
June 16, 2008
Welcome to Quest Recovery Manager for Exchange
Resolved Issues and Enhancements
Quest Recovery Manager for Exchange rapidly and efficiently finds and recovers business-critical Exchange Server and Lotus Domino data. Organizations can reduce the cost of e-Discovery in addition to providing end users with message-level data recovery services.
By using Recovery Manager, organizations can selectively retrieve items from Exchange Server databases, Lotus Domino databases, and Personal Folders (.pst) files. Retrieved items can then be directly restored to a production Exchange Server or to .pst, .eml, .msg, or .txt files.
Recovery Manager provides a search system to perform context-based searches in Exchange Server and Lotus Domino databases and Personal Folders (.pst) files using keywords and/or other search criteria. Rather than retrieving all data from a database or file, organizations can retrieve only what is needed.
Recovery Manager eliminates the need for a recovery Exchange Server to gain access to an Exchange Server database. You can restore a database from an Exchange Server backup to any folder, and then access the database to find and retrieve data.
Recovery Manager integrates with another Quest Software product—Archive Manager. This allows you to quickly and easily export messages from Exchange Server databases, Lotus Domino databases into Archive Manager.
New features in Recovery Manager for Exchange 4.6
This section provides a list of
issues resolved and enhancements implemented in Recovery Manager for Exchange
version 4.6.1 (as compared to version 4.6.0). Each item in the list includes an
ID (TF number), which identifies the item, and a brief description of the issue
or enhancement.
TF00011111
Fixed: Recovery Manager returns the error "Ensure that Tivoli Storage Manager
Backup-archive Client is installed on computer '<computer name>'." even though
Tivoli Storage Manager Client is installed on the Recovery Manager computer.
This problem occurs when you use Recovery Manager on a computer running a 64-bit
edition of Windows.
TF00012132
Fixed: Registration of Exchange Server
database from a backup created with Veritas Backup Exec 11d may fail if you use
the Exchange Server emulation method.
TF00037316
Fixed: You may experience the following problem on the Add Messages to Restore
page in the Message Restore Wizard:
A significant delay occurs before the results of your search are added to the "Your selection" list.
TF00038933
Fixed: You may encounter not translated English texts in the Japanese-, French-, and
German-language versions of the Recovery Manager wizards.
TF00039851
Fixed: The Add Storage Wizard may fail to extract Exchange Server database
from a backup held on the IBM Tivoli Storage Manager server, returning the
following error:
"ANS1028S (RC131) An internal program error occurred."
TF00040283
Fixed: After you have completed the Task Wizard, you may experience the following
unexpected behavior: The Qs64Host.exe process is still running.
In fact, the Qs64Host.exe
process is expected to stop after you click the Finish button on the last page
in the Task Wizard.
TF00040367
Fixed: You may experience the following problem when using the Find feature to
perform a search: Your search returns incomplete results in a situation
where you use search parameters loaded from a Recovery Manager Search (.rmxs) file.
TF00040374
Fixed: When you are using the advanced mode in the Find dialog box, your search
may unexpectedly stop, returning an unspecified error.
TF00040431
Fixed: When you are using the advanced mode in the Find dialog box to search for
keywords in attachments, your search may fail to find the specified keywords
in embedded (attached) messages.
TF00040512
Fixed: After you have used the Attach-RMEExchangeDB cmdlet to connect to a mailbox store database (.edb)
file, the .edb file may remain locked (unavailable) even though the Attach-RMEExchangeDB cmdlet
has finished running.
TF00040553
Fixed: The Task Wizard may fail to create a new restore task, returning the
following message: "There was an error generating the XML document."
TF00040605
Fixed: The Add Storage Wizard may fail to register Exchange Server database from
a backup created by InMage DR-Scout, displaying the following error:
"Could not find a part of the path <ExchangeDatabasePath>."
TF00040883, TF00047756
Fixed: The Get-RMEMessage cmdlet may fail to retrieve all messages from the
mailbox store database (.edb) file on which you use this cmdlet.
TF00040888
Fixed: The Get-RMEMessage cmdlet may fail to retrieve messages from the Personal
Folders (.pst) file on which you use this cmdlet, returning the following error:
"Storage is not searchable."
TF00041223
Fixed: The Get-RMECommand cmdlet fails to display the list of available Recovery
Manager cmdlets.
TF00041539
Fixed: When creating a search query using the advanced mode in the Find dialog box,
you may encounter the following inconsistency: The Bcc field is available for
adding to your search query despite the fact that search by this field is not
supported.
TF00047965
Fixed: The Recovery Manager Management Shell Help fails to provide any examples
on how to use the Recovery Manager cmdlets available to the shell.
TF00048120
Fixed: When you attempt to load search parameters into the Find dialog box by
opening a Recovery Manager Search (.rmxs) file, the file may fail to open, returning the following error:
"The search could not be opened.
There is an error in XML document (2, 2)."
TF00048511
Fixed: When using the Export-RMEMessage cmdlet to export messages into Quest
Archive Manager, you may experience the following problem:
The export operation fails, returning the following error message: "Method is
not supported."
This section provides a list of the
currently known issues that customers may experience with Recovery Manager for
Exchange version 4.6.1. For each issue, the list includes an ID (TF number),
which identifies the issue, a brief description of the problem, and a
workaround, if any exists, for the problem.
TF00003322
When you use the Add Storage Wizard
to register a .pst file, the registration operation may fail with the error
"Format of the following file is not supported: '<full path to .pst file>'."
This problem occurs if the .pst file you are attempting to register is
password-protected. The expected behavior is that while the registration
operation is in progress, the Add Storage Wizard prompts you to type a password
for the password-protected .pst file.
WORKAROUND
1. Use Outlook to open the
password-protected .pst file you want to register.
2. Type the password for the .pst
file when prompted by Outlook.
3. Keep the file open in Outlook.
4. Use the Add Storage Wizard to
register the .pst file as a storage. For more information, see "Option: Access
Offline Exchange Database, Domino Databases, or .Pst Files" in the User Guide
supplied with this release of Recovery Manager.
TF00003506
If you have Recovery Manager
configured to use the Exchange Server .dll files of Exchange Server 2000 without
Service Pack or with Service Pack 1, you may encounter the following problem:
When you use the Add Storage Wizard to register an Exchange Server database, the
registration operation fails with the error "Registration of storage '<storage
name>' has failed. Details: The remote procedure call failed and did not
execute."
WORKAROUND
1. Use the Configuration Wizard to
link Recovery Manager to .dll files of one of the following Exchange Server
versions:
- Exchange Server 2000 with Service
Pack 2
- Exchange Server 2000 with Service
Pack 3
- Exchange Server 2003, with or
without Service Pack
For more information, see "Linking to
Exchange .Dll Files" in the User Guide supplied with this release of Recovery
Manager.
2. Use the Add Storage Wizard to
register the Exchange Server database.
TF00004638
When using UltraBac to register an
Exchange Server database in a situation where UltraBac Exchange Agent is not
installed on the computer running Recovery Manager, you may encounter the
following error message that provides an incorrect instruction: "Critical files
or registry entries are missing or corrupted. Reinstall Recovery Manager for
Exchange."
WORKAROUND
When you encounter this message in
the situation in question, do not reinstall Recovery Manager. Instead, install
UltraBac Exchange Agent on the Recovery Manager computer.
TF00004646
Renaming the Recovery Manager
computer may result in Recovery Manager being unable to connect to the Recovery
Manager database on SQL Server.
WORKAROUND
CAUTION: Incorrectly editing the
registry may severely damage your system. Before making changes to the registry,
you should back up any valued data on the computer.
1. Locate the ConnectionString
registry value in each of the following sub-keys of the "HKLM\SOFTWARE\Quest
Software\Recovery Manager for Exchange" registry key:
- Backup Catalog
- EDB Information
- Storages
2. In each of these three sub-keys,
modify the ConnectionString value data to replace the old name of the Recovery
Manager computer with the current name of the computer.
TF00004802
Recovery Manager may fail to start,
returning "An error occurred while connecting to the storages database using the
connection string "<connection string>". Details: Login failed for user. The
user is not associated with a trusted SQL Server connection."
WORKAROUND
CAUTION: Incorrectly editing the
registry may severely damage your system. Before making changes to the registry,
you should back up any valued data on the computer.
1. Locate the ConnectionString
registry value in each of the following sub-keys of the "HKLM\SOFTWARE\Quest
Software\Recovery Manager for Exchange" registry key:
- Backup Catalog
- EDB Information
- Storages
2. In each of these three sub-keys,
modify the ConnectionString value data to replace the "Integrated Security=SSPI"
substring with "User Id=<Login>;Password=<Password>", substituting a SQL Server
login and the password of that login for the <Login> and <Password>
placeholders, respectively. Ensure that the login has sufficient rights to
access the Recovery Manager databases on SQL Server.
TF00004803
When attempting to catalog a backup
that was created by using Veritas NetBackup 6.0 MP3, you may encounter the
following error on the Cataloging Media page in the Catalog Wizard: "The backup
is damaged or incomplete."
WORKAROUND
1. Use Veritas NetBackup 6.0 to
extract the Exchange Server database you want to register from the backup.
2. Start the Add Storage Wizard and
register the extracted offline .edb file. For more information, see "Option:
Access Offline Exchange Database, Domino Databases, or .Pst Files" in the User
Guide supplied with this release of Recovery Manager.
TF00004804
When using the Add Storage Wizard to
register a mailbox store database from an Exchange Server recovery storage
group, you may encounter the following error on the Select Exchange Stores page:
"The RPC server is unavailable."
WORKAROUND
To register a mailbox store database
from an Exchange Server recovery storage group:
1. Dismount the mailbox store
database that you want to register.
2. Use the "Access offline Exchange
database, Domino databases, or .Pst Files" option in the Add Storage Wizard to
register the mailbox store database. For more information, see "Option: Access
Offline Exchange Database, Domino Databases, or .Pst Files" in the User Guide
supplied with this release of Recovery Manager.
TF00004805
When you use the Find feature to
perform a search, your search may unexpectedly stop with the following error:
"Content within this application coming from the Web site listed below is being
blocked by Internet Explorer Enhanced Security Configuration.
about:security_StoreHost.exe"
WORKAROUND
In the error message box, click Add,
and then add Security_StoreHost.exe to the "Trusted sites" zone.
TF00007963
Registration of Exchange Server
database extracted from backup may fail with the following error: "Unable to
initialize Jet engine and retrieve information about <path to .edb file>: No
such database (Source: "ExchDB.ExchDB.1")". This problem occurs in a situation
where the full path to the extracted Exchange Server database includes
non-English characters.
WORKAROUND 1
1. Take note of the path to the
extracted Exchange Server database. This is the same path as the path to .edb
file provided in the error message quoted in the description of this problem.
2. Create a new folder on the root of
the local drive where Recovery Manager is installed and move the extracted
Exchange Server database to that folder.
3. Make sure the full path to the
Exchange Server database does not include any non-English characters.
4. Start the Add Storage Wizard and
register the offline .edb file from the folder to where you moved the extracted
Exchange Server database. For more information, see "Option: Access Offline
Exchange Database, Domino Databases, or .Pst Files" in the User Guide supplied
with this release of Recovery Manager.
WORKAROUND 2
1. Extract the Exchange Server
database from the backup with the backup software that was used to create that
backup.
2. Make sure the full path to the
extracted Exchange Server database does not include any non-English characters.
3. Start the Add Storage Wizard and
register the offline .edb file from the folder to where the Exchange Server
database was extracted. For more information, see "Option: Access Offline
Exchange Database, Domino Databases, or .Pst Files" in the User Guide supplied
with this release of Recovery Manager.
TF00010241
When you browse a storage that is
based on a Lotus Domino database (.nsf file), the storage is empty. This problem
occurs when the Lotus Domino database was deleted, renamed, or moved. The
expected behavior is that Recovery Manager should inform you when you attempt to
browse a storage associated with a deleted, renamed, or moved Lotus Domino
database.
WORKAROUND
Delete the empty storage from the
console tree. If necessary, register the Lotus Domino database again from its
new location.
TF00010242
When registering an online Exchange
Server mailbox, if you specify a mailbox that does not exist on the server, you
encounter the following inaccurate error message: "Could not connect to mailbox
<mailbox name> on server <server name>. Details: Undefined MAPI error. Detailed
description is not available."
WORKAROUND
Make sure the mailbox you attempt to
register exists on the specified Exchange Server.
TF00010272
In some rare scenarios, closing
Recovery Manager may cause Microsoft Management Console to crash.
WORKAROUND
Contact Quest Support at
support@quest.com to request a hotfix
that addresses this issue.
TF00010312
Registration of storage from an
online Exchange Server may fail, returning the following generic error message: "The RPC
Server is unavailable." This error actually indicates that the Exchange Server
you specified is unavailable.
WORKAROUND
Make sure the Exchange Server you
specify is available.
TF00011165
When using the Stores tab in the
Backup Catalog Manager, you may note the following inconsistency: Storages based
on Exchange Server stores and Lotus Domino databases are marked with the same
icon in the "Associated Storages" column. In fact, different icons should be
used to represent storages based on Exchange Server databases and storages based
on Lotus Domino databases.
WORKAROUND
Disregard the icon displayed for
storages based on Lotus Domino databases in the "Associated Storages" column.
TF00011682
Clicking the "Quest Recovery Manager
for Exchange - Full Package" link on the Setup tab in the Autorun window has no
effect. This problem may occur when you use the Autorun window on a Windows
Vista-based computer.
WORKAROUND
To start Recovery Manager for
Exchange Setup, run the Setup.exe file located in the Setup folder on the
Recovery Manager for Exchange CD.
TF00011924
When you perform a search in Recovery
Manager, the search results may include two instances of the same message.
WORKAROUND
1. Right-click the console tree root,
and select Settings from the shortcut menu.
2. In the Settings dialog box, click
the Duplicates tab and select the "Do not include message duplicates in search
results" check box under Search.
3. Rerun your search.
TF00012100
When you restore mailbox to its home
Exchange Server, the restore operation may fail with the following error: "The
information store could not be opened."
WORKAROUND
Contact Quest Support at
support@quest.com to request a hotfix
that addresses this issue.
TF00014895
When you upgrade Recovery Manager to
version 4.6.1, the upgrade operation may fail, returning "Error 27502.Could not
connect to Microsoft SQL Server '<SQL Server name>'. Login failed for user
'<user name>'."
WORKAROUND 1
Make sure that the user account under
which you upgrade Recovery Manager has sufficient rights to access the Recovery
Manager databases on the SQL Server.
WORKAROUND 2
CAUTION: If you use this workaround,
all storages that were registered with the earlier version of Recovery Manager
will not be available in version 4.6.1.
1. Uninstall the earlier version of
Recovery Manager for Exchange.
2. Install Recovery Manager for Exchange version
4.6.1. When installing Recovery Manager, specify an existing instance of SQL
Server and a user account that has sufficient rights to create a database on the
SQL Server instance specified.
TF00018132
Recovery Manager may fail to start,
returning the following error message: "MMC cannot open the file <file path and
name>. This may be because the file does not exist, is not an MMC console, or
was created by a later version of MMC. This may also be because you do not have
sufficient access rights to the file."
WORKAROUND
1. Open Microsoft Management Console
(select "Start | Run", type mmc, and click OK.)
2. Select "File | Add/Remove
Snap-in".
3. Click Add on the Standalone tab.
4. Under "Available Standalone
Snap-ins", select "Quest Recovery Manager for Exchange", click Add, and click
Close.
5. Click OK to close the "Add/Remove
Snap-in" dialog box.
6. Select "File | Save As", and save
the Microsoft Management Console file in the location selected by default in the
"Save As" dialog box.
7. Close Microsoft Management
Console.
TF00018158
The total number of items displayed
in the parentheses next to a node in the console tree may be incorrect.
WORKAROUND
Disregard the total number of items
displayed next to the console tree node.
TF00018469
Recovery Manager may not display the
soft-deleted items located in registered Lotus Domino databases.
WORKAROUND
Contact Quest Support at
support@quest.com to request a hotfix
that addresses this issue.
TF00019149
In a scenario where Recovery Manager
is running under Windows 2000, the registration of database originated from
Exchange Server 2007 without any Service Pack installed may fail with the
following error: "Unable to load <path to Exchmem.dll file>: The specified
procedure could not be found."
WORKAROUND
1. Install Recovery Manager on a
computer running Windows XP, Windows Server 2003, or Windows Server 2008.
2. Register the database in question.
TF00035244
When started under a 64-bit edition
of Microsoft Windows Vista, Recovery Manager may return the error "Microsoft
Outlook is not set as the default e-mail client. To use Recovery Manager, set
Microsoft Outlook as the default e-mail client." even though Outlook is already
set as the default e-mail client.
WORKAROUND
CAUTION: Incorrectly editing the
registry may severely damage your system. Before making changes to the registry,
you should back up any valued data on the computer.
1. Locate the "Set (Default)"
registry value in the HKLM\Software\Wow6432Node\Clients\Mail" registry key.
2. Modify the "Set (Default)"
registry value data to read as follows:
Microsoft Outlook
TF00035282
Recovery Manager may stop responding
when you run Exchange Server emulation in the Add Storage Wizard and specify the
name of a storage group that does not exist in the Exchange Server database you
are attempting to register.
WORKAROUND
Make sure the Exchange Server storage
group whose name you specify exists in the Exchange Server database you are
registering.
TF00035349
Storage registration operation may
fail, returning "The 'Microsoft Information Store' returned '<code>' from a call
to 'HrESERestoreClose()' additional data '-'". This problem occurs in a
situation where you use the Exchange Server emulation method to register two or
more Exchange Server stores from different storage groups at a time.
WORKAROUND
Register stores from only one storage
group at a time.
TF00035412
When you attempt to register an
Exchange Server 2007 database in a situation where Recovery Manager is not
linked to the required Exchange .dll files, you may encounter the following
error message that incorrectly describes the problem: "Unable to connect to
'<path to .edb file>' database (attach: 'path to .stm file'): Checksum error on
a database page."
WORKAROUND
Disregard this error message. Check
to make sure that Recovery Manager is linked to the Exchange Server .dll files
required to register the Exchange Server 2007 database.
TF00036440
On the License Agreement page in the
Installation Wizard, the Internet links in the license agreement do not work as
expected: Clicking a link does not open the Web page.
WORKAROUND
Copy the link you want to open from
the license agreement to your Web browser, and open the Web page in the Web
browser.
TF00037860
When creating a new folder in a
target storage, you may encounter the following unexpected result: The new
folder you created contains a subfolder. This result occurs if you use a
backslash character in the name of the new folder.
WORKAROUND
1. Create a new folder. When naming
the new folder, avoid using a backslash character.
2. If necessary, rename the new
folder so that its name includes a backslash character.
TF00038834
Selecting a folder in the console
tree may cause Microsoft Management Console to crash. This problem occurs in a
situation where the folder you select contains a significant (200,000+) number
of messages.
WORKAROUND
Avoid selecting this folder in the
console tree. To view, open, and, if necessary, restore specific messages
contained in this folder, follow these steps:
1. Right-click the console tree root
and select Find from the shortcut menu.
2. Use the Find dialog box to specify
search criteria for the messages you want to view in the folder in question.
3. Run the search.
4. Use the "Search results" list to
view, open, and restore messages as necessary.
TF00039467
Recovery Manager fails to integrate
with a 64-bit version of EMC Legato NetWorker Client, returning the following
error: "A 64-bit
version of EMC Legato NetWorker Client is installed on this computer. Recovery
Manager can only integrate with a 32-bit version of NetWorker Client."
WORKAROUND
Use Recovery Manager on the computer
where a 32-bit version of NetWorker Client is installed.
TF00039645
Data restore from a registered Exchange Server database to a live Exchange
Server 2000 may fail. This problem occurs if the August 2004 Exchange 2000
Server Post-Service Pack 3 Update Rollup is not installed on the target Exchange
Server 2000.
WORKAROUND
Install the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup
on the target Exchange Server 2000. For more information about this update
rollup, see Microsoft Knowledge Base article 836488 "April 2004 Exchange 2000
Server Post-Service Pack 3 Update Rollup" at
http://support.microsoft.com/kb/836488.
TF00040238
"The specified computer is not a Microsoft Exchange server or its Microsoft
Exchange services are not started" error may appear when you attempt to start
Exchange Server 5.5 emulation in a situation where Exchange Server 2007
Management Tools are installed on the Recovery Manager computer.
WORKAROUND
1. Remove Exchange Server 2007 Management Tools from the Recovery Manager
computer.
2. Install Exchange 5.5 Administrator supplied with Microsoft Exchange Server
5.5, 2000, or 2003 on the Recovery Manager computer.
3. Start Exchange Server 5.5 emulation.
TF00040403
While registering an Exchange Server 2000 database, you may encounter the
following error on the last page in the Add Storage Wizard:
"Quest Recovery Manager for Exchange store host has stopped working".
After you complete the wizard, the Exchange Server 2000 database is added to the
"Source Storages" node in the console tree. Yet if you then attempt to open this
Exchange Server 2000 database in the console tree, Recovery Manager stops
responding. This problem only occurs if Recovery Manager is not linked to the
Exchange Server 2003 .dll files.
WORKAROUND
To open the Exchange Server 2000 database, link Recovery Manager to the .dll
files from Exchange Sever 2003 without any Service Pack. For more information on
how to link Recovery Manager to Exchange .dll files, see the User Guide supplied
with this release of Recovery Manager.
TF00040411
When using the Exchange Server Emulation feature to register Exchange databases
from several storage groups at once, you may encounter the following problem:
Log files are not applied to some of the databases being registered.
WORKAROUND 1
Use the Exchange Server Emulation feature to register Exchange databases from
only one storage group at a time.
WORKAROUND 2
To register Exchange databases from several storage groups at once, use the
"Access Exchange and/or Domino backups directly" option in the Add Storage
Wizard. For more information about this option, see the User Guide supplied with
this release of Recovery Manager.
Recovery Manager for Exchange version 4.6 is upgradeable from version 4.1 and later. During the upgrade process, setup transfers the product configuration and backup registration information to Recovery Manager’s new installation. As a result, all source and target storages registered with the earlier version of Recovery Manager are available in the product after upgrading. To upgrade to version 4.6, install Recovery Manager on the computer with the earlier version installed.
If you upgrade from Recovery Manager version 4.1, after upgrading, all Personal Folders (.pst) files registered with Recovery Manager version 4.1 are available as target storages in the new version.
When upgrading, you may need to supply a new license file. To obtain a new license file, contact your account representative. The license for versions 3.1 or earlier is not valid for the new version of Recovery Manager.
Before installing Recovery Manager for Exchange, ensure your system meets the following minimum hardware and software requirements:
| Processor |
|
| Memory | 512 MB or more recommended. |
| Hard Disk Space | 300 MB. Database files extracted from a backup require additional storage space depending on the size of the database. |
| Operating System | Your computer must run one of the following operating
systems:
|
| Additional Software |
Your computer must have one of the following versions of Microsoft Outlook installed:
To view, search, and restore Lotus Domino data, your computer must have one of the following IBM Lotus Notes versions installed:
|
| Microsoft Exchange Server |
Recovery Manager for Exchange supports the following versions of
Microsoft Exchange Server:
Note: - To link Recovery Manager to the .dll files from the 64-bit version of Exchange Server 2007, you must install Recovery Manager on a computer that runs a 64-bit edition of Windows. - To link Recovery Manager to the .dll files from the 32-bit version of Exchange Server 2007, you can install Recovery Manager on a computer that runs either a 32-bit or 64-bit edition of Windows. - Support for Exchange Server 2007 is not available when Recovery Manager is installed on a computer running Microsoft Windows 2000. |
| IBM Lotus Domino |
Recovery Manager for Exchange supports the following versions of IBM
Lotus Domino:
|
To install and use the Management Shell feature, make sure your computer meets the following additional requirements:
| Operating System | Your computer must run one of the following operating
systems:
|
| Additional Software |
|
Recovery Manager 4.6 can restore data from Exchange Server backups by integrating with the following backup software products:
| Vendor | Software | Version |
| BridgeHead Software | HT Backup | HT Service Node for Windows 3.7 |
| CommVault Systems | CommVault Galaxy | 5.0 |
| Computer Associates | BrightStor ARCserve Backup | 2000 (7.0), 9.0, 11.0, 11.1, 11.1 Service Pack 1, 11.5 |
| ARCServeIT for Windows NT | 6.61 | |
| BrightStor Enterprise Backup | 10.5 | |
| HP | OpenView Storage Data Protector | 5.0 (A.05.10 build 209), 5.1, 5.5, 6.0 |
| IBM | Tivoli Storage Manager | 5.1.1, 5.1.5, 5.2, 5.3, 5.4, 5.5 |
| InMage | DR-Scout | 3.5.2 |
| EMC Legato | NetWorker | 6.0, 6.0.1, 6.0.2, 6.1, 6.2, 7.0, 7.1, 7.2, 7.2.1, 7.2.2, 7.3.1, 7.3.2, 7.4, 7.4 SP1 |
| Microsoft | Windows Backup | Windows NT 4.0, Windows 2000, Windows Server 2003 |
| Data Protection Manager | 2007 | |
| Symantec | Backup Exec for Windows Servers | 10d (10.1), 11d, 12.0 |
| UltraBac Software | UltraBac | 8.1 |
| Veritas | Backup Exec for Windows Servers | 7.3, 7.3 SBS, 8.0, 8.5 SBS, 8.6, 8.6 SBS, 8.6 for WSA, 9.0, 9.1, 10.0 |
| NetBackup DataCenter | 4.0 V, 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 | |
| NetBackup BusinesServer | 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 | |
| NetBackup Enterprise Server | 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.5, 6.5.1 | |
| NetBackup Server | 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.5, 6.5.1 |
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation. This release is Unicode-enabled and supports any character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
The release is localized to the following languages:
The Recovery Manager for Exchange release package contains the following products:
Refer to the User Guide for installation instructions.
| info@quest.com | |
| Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA |
|
| Web |
Refer to our Web site for regional and international office information.
Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract.
Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com.
From SupportLink, you can do the following:
View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures.
The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf.
This guide is available in English only.
© 2008 Quest Software, Inc.
ALL RIGHTS RESERVED.
This document contains proprietary information protected by copyright. The software described in this document is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.
If you have any questions regarding your potential use of this material, contact:
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Quest Software World Headquarters
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Email: legal@quest.com |
Refer to our website for regional and international office information.
Quest, Quest Software, the Quest Software logo, Aelita, AppAssure, Benchmark Factory, Big Brother, DataFactory, DeployDirector, ERDisk, Foglight, Funnel Web, I/Watch, Imceda, InLook, IntelliProfile, Internet Weather Report, InTrust, IT Dad, JClass, Jint, JProbe, LeccoTech, LiteSpeed, LiveReorg, NBSpool, NetBase, Npulse, PerformaSure, PL/Vision, Quest Central, RAPS, SharePlex, Sitraka, SmartAlarm, Spotlight, SQL LiteSpeed, SQL Navigator, SQLab, SQL Watch, Stat, Stat!, StealthCollect, Tag and Follow, Toad, T.O.A.D., Toad World, Vintela, Virtual DBA, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.
The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.