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Features and Benefits

Receive transaction validation, optimal performance service level assurance and availability informationon demand
Speed time to resolution with proactive alerts
Improve performance diagnostic through the logical groupingof steps involved in the business process
Report on service levels by business processes, geographic location, or time period to more accurately manage end user service levels
Compare service level times against the actual timeit takes for the business process to complete, providing a detailed breakdown by each transactional step
Provide historical datato see how service provided to the end user is being affected

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